Shipping and Returns
At DMD we pride ourselves on customer satisfaction.
In order to request a return or exchange email us at Services@dressmedown.com
We will send you return instructions within 24 hours of receiving your email.
Return or exchange requests must be made within 14 days of receiving your order.
After 14 days the item in no longer eligible for return.
All returned CLOTHING must be in their original condition, with ALL tags attached. Worn, altered or washed merchandise cannot be returned.
Due to hygienic reasons earrings are FINAL SALE.
All other jewelry besides earrings are eligible for EXCHANGE OR STORE CREDIT ONLY. Exchange requests for ALL JEWELRY must be made within 7 days of the item being receIved. After 7 days the item is no longer eligible for Store Credit or Exchange.
REFUNDS ARE NOT ACCEPTED FOR JEWELRY
All custom orders are FINAL SALE.
Sale items are exchange only.
FINAL SALE ITEMS ARE NOT ELIGIBLE FOR RETURN.
All final sale products are indicated as such on the website and on the return form included in your package.
Price adjustments are given within 10 days of purchase date.
Upon receipt of the return DMD reserves the right to deny a return if the merchandise does not meet the return policy requirements.
SHIPPING AND PROCESSING
In order to get your your item as quickly as possible all orders are processed within 24 hours.
All orders over $50 are eligible for free ground shipping
Shipping Rates are calculated at checkout:
We offer 3 Shipping options:
UPS Ground Shipping
UPS 2 Day Shipping
UPS Overnight Shipping
SHIPPING COSTS: SHIPPING COSTS ARE NON REFUNDABLE AND WILL BE DEDUCTED FROM YOUR REFUND AMOUNT